• Glossary

    Commercial Rent Arrears

    This term refers to the amount of accumulated rental debt that the tenant of a commercial property owes to their landlord.

    County Court

    The County Court is a judicial court in England and Wales, responsible for dealing with civil (non-criminal) matters.
    Since 2014, there has been what has been described as “a single civil court” known as the County Court, with unlimited financial jurisdiction. However, there are County Court buildings across England and Wales, not just in one location.

    Debt Collectors / Bailiffs

    Debt collectors, bailiffs or enforcement agents – as they are also known – are people who have the legal power to collect certain debts. They may do this in a variety of ways, such as by asking the debtor for the payment of the money they owe, or by taking and selling the debtor’s belongings to raise funds.

    Bailiffs or debt collectors can be either court officials or employed by a private firm.

    Domestic Rent Arrears

    This term refers to the amount of accumulated rental debt that the tenant of a residential property owes to their landlord.


    Eviction is the action of forcing someone to move out of a property, especially with the support of the law. There are certain procedures that residential or commercial landlords must follow if they wish to legally evict a tenant, depending on such factors as the type of tenancy agreement involved and its terms.

    High Court

    Also known as the High Court of Justice or EWHC for legal citation purposes, the High Court is – together with the Court of Appeal and the Crown Court – one of the Senior Courts of England and Wales.

    It is the UK’s third-highest court, dealing with civil cases and appeals of decisions made in lower courts. While it is based at the Royal Courts of Justice in London, it has district registries throughout England and Wales, where it is possible for almost all High Court proceedings to be issued and heard.

    A single judge is usually responsible for hearing High Court cases, although certain types of hearings, such as judicial review cases and criminal appeals, are assigned to a bench of two or more judges known as a Divisional Court.


    Repossession, from the perspective of buy-to-let, is the act of the owner of a property taking it back from the tenant, as may occur when the tenant falls into rent arrears. Landlords are urged to only treat repossession as a last resort for the resolution of problems with rent arrears, and must follow the correct legal process to repossess their property.