• DSS Insurance For Total Peace of Mind

    Department of Social Services tenants (or DSS tenants) unfortunately don’t enjoy the best of reputations for a couple of reasons. First of all there are often more complexities involved with receiving payments, secondly because there can be a propensity to struggle to meet the monthly rent and thirdly, a minority of DSS tenants can be considered to be ‘difficult’.

    This can lead some landlords to think twice about letting their properties to them, however DSS insurance, available here at CIA Insurance, can provide you with total peace of mind.

    Legal expenses and rent guarantee insurance is available for DSS tenants to give you added protection if they stop paying the rent

  • Here at CIA we specialise in DSS tenant insurance, backed by a panel of leading insurers that ensure we are able to offer low excesses as well as great rates for all of the basics, including buildings insurance, contents insurance, rent guarantee and property owners liability.

    Allowing More Flexibility With Who You Let To

    DSS insurance allows you to be more flexible with who you rent your property to – ideal in an increasingly competitive and saturated lettings market. With CIA Insurance, you can remove the stress and worry that may otherwise keep you awake at night!

    To find out more about DSS tenants insurance, or regarding any of the other specialised policies we can offer, give us a call today on 01788 818670. Alternatively you can get a quote or request a call back.

What Our Customers' Say

    Thank you for being so efficient- it’s very refreshing and highly appreciated

    N Hudson

    Thank you very much indeed for your prompt responses, I am very impressed with the level of customer support

    D McGreevy

    Many thanks for your response, great customer service, much appreciated

    G Nightingale

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DSS Tenants FAQs

  • Will my policy automatically renew?

    None of our policies are automatically renewed, we will contact you 25 days prior to the renewal date with our renewal quotation with follow up notifications and ask you to contact us if your wish to proceed.

  • Does my policy include legal cover?

    We do have insurers that will offer standard legal cover as part of the policy, but this is not standard on all of our policies. We can however provide this as a separate policy and also offer Rental Guarantee to cover Landlords in the unfortunate event of Rental arrears.

  • Can cover be increased after the un-occupancy clause?

    Unfortunately we are unable to increase cover if at the end of an un-occupancy clause if the property remains vacant, cover is reduced and then increased when the property is again re tenanted. However we do offer policies that will extend cover if the property remains unoccupied as a new policy.

  • How do I make a Claim?

    If you need to make a claim you will need to contact your insurer’s claims team, which are detailed below.

    Towergate claims – 01708 777 710

    E-underwriting – 01403 321 394

    Keystone – 0344 856 2364

    Plum – 0345 313 1915

    Modus – 0344 856 3815

    Axa Let – 0330 024 8087

    Rentguard – 0208 587 1075

    Abacus amtrust – 0115 934 9818

    Abacus Novea – 0144 322 9513

    Abacus Covea – 0330 024 2255

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  • Extensive Cover
  • Buildings & Contents Covered
  • Loss of Rent Cover
  • Any Tenant Acceptable
  • Unoccupied Properties
  • 100% Flat Roof Coverage
  • Commercial Let Property
  • Non-standard Construction Properties