CIA Landlords

Claims FAQs

Read our most frequently asked questions listed below. To narrow down your search try selecting a specific category or if you cannot find the answer you are looking for please do not hesitate to contact us.

How long is a quote valid for?

30 days.
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How do I make a Claim?

If you need to make a claim you will need to contact your insurer's claims team, which are detailed below. Geo Underwriting claims - 01708 777 710 Pen Underwriting - 01403 321 394 Keystone - 0344 856 2364 Modus - 0344 856 3815 Axa Let - 0330 024 8087 Abacus amtrust - 0115 934 9818 Abacus Novea - 0144 322 9513 Abacus Covea - 0330 024 2255 Optima - 01159 349818 Arkel - 0207 138 8497Read more
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What is covered by my landlord insurance?

Your landlord policy can be as basic or as extensive as you need it to be. Our landlord insurance can include buildings only, contents only or a combined policy if required. Buildings insurance covers the cost of repairing or rebuilding your property if it becomes damaged by fire, flooding or vandalism, and contents insurance covers household items left for the tenants use such as furniture and appliances in situations such as theft, fire and flood. This cover does not protect your tenant’s belongings or items you may have left in storage at the property that is not for the tenants use.
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Home selling secrets

Amina was very helpful in sorting out my landlord’s insurance and spotted an error in my cover which helped reduce my premium.

First time landlords

We are first time landlords and you gave good advice and the process was easy and good value.

A pleasure to deal with

A pleasure to deal with, the lady on the phone was a credit to her company.