Read our most frequently asked questions listed below. To narrow down your search try selecting a specific category or if you cannot find the answer you are looking for please do not hesitate to contact us.
How do I make a Claim?
If you need to make a claim you will need to contact your insurer's claims team, which are detailed below.
Geo Underwriting claims - 01708 777 710
Pen Underwriting - 01403 321 394
Keystone - 0344 856 2364
Modus - 0344 856 3815
Axa Let - 0330 024 8087
Abacus amtrust - 0115 934 9818
Abacus Novea - 0144 322 9513
Abacus Covea - 0330 024 2255
Optima - 01159 349818
Arkel - 0207 138 8497
What is covered by my landlord insurance?
Your landlord policy can be as basic or as extensive as you need it to be. Our landlord insurance can include buildings only, contents only or a combined policy if required.
Buildings insurance covers the cost of repairing or rebuilding your property if it becomes damaged by fire, flooding or vandalism, and contents insurance covers household items left for the tenants use such as furniture and appliances in situations such as theft, fire and flood. This cover does not protect your tenant’s belongings or items you may have left in storage at the property that is not for the tenants use.
Amina was very helpful in sorting out my landlord’s insurance and spotted an error in my cover which helped reduce my premium.
We are first time landlords and you gave good advice and the process was easy and good value.
A pleasure to deal with, the lady on the phone was a credit to her company.