Documents FAQs
Read our most frequently asked questions listed below. To narrow down your search try selecting a specific category or if you cannot find the answer you are looking for please do not hesitate to contact us.
-
Categories
-
- All
- Buildings Insurance FAQs (26)
- Buy To Let FAQs (31)
- Claims FAQs (3)
- Commercial Insurance FAQs (11)
- Commercial Vehicle Insurance (8)
- Contents Insurance FAQs (23)
- Documents FAQs (3)
- DSS Insurance (2)
- Flat Insurance FAQs (4)
- Hairdressers/Beauty Salons FAQs (7)
- HMO Property FAQ (8)
- Holiday Homes FAQs (17)
- Household Insurance FAQs (5)
- Insurance Types FAQs (9)
- Landlord Insurance FAQs (36)
- Legal Expenses FAQs (2)
- Liability Insurance FAQs (3)
- Listed Buildings FAQs (9)
- Live-in Landlord FAQs (3)
- Multi Property FAQs (11)
- Policy Cover FAQs (19)
- Professional Tenants (1)
- Pub & Restaurant FAQs (4)
- Tenant Types FAQs (10)
- Unoccupied Properties FAQs (9)
- Wholesalers FAQs (8)
How long is a quote valid for?
30 days.
Read more
When will I get my documents?
Documentation is usually emailed to you within 48 hours but we are happy to post out hard copies upon request. All of our policy booklets are available online and a link will be provided in your welcome pack.
Read more
Do my documents show the amount I have actually paid for the policy?
When documentation is issued at inception and renewal we will provide a Statement of Price this will show the amount paid and a full breakdown of any other fees charged.
Read more
Home selling secrets
Amina was very helpful in sorting out my landlord’s insurance and spotted an error in my cover which helped reduce my premium.
First time landlords
We are first time landlords and you gave good advice and the process was easy and good value.
A pleasure to deal with
A pleasure to deal with, the lady on the phone was a credit to her company.